Business Planning and Evaluation · Chapter 3 · 3.1.3

Precise numbers, wrong decisions

A critical analysis: where the model, the person and the organisation go wrong

Rolandas Rakštys · lecturer · Vytautas Magnus University, Agriculture Academy · Faculty of Bioeconomy Development, Department of Business and Rural Development · [email protected] · ORCID 0000-0003-0299-9930

Chapter 3 “Business risk and profitability”, section 3.1.3 · chapter v1.15.3 (2026-10-31) · set v1.0 · 20 slides, ≈ 30 min

Rakštys, R. (2026). Chapter 3. Business risk and profitability (English translation of v1.15.3, 2026-10-31). Verslo planavimas ir vertinimas [Business planning and evaluation]. Vytautas Magnus University, Agriculture Academy. https://rakstys.eu/studijos/verslo-planavimas-ir-vertinimas/en/skyriai/ch03/ · CC BY-NC-ND 4.0

Introduction

Tidy, but fragile

Mathematically tidy – numbers to the decimal, everything adds up.

…but fragile. The cracks run through three layers:

  • the model
  • the person
  • the organisation
  1. the model errs
  2. the person errs
  3. the organisation errs
  4. what to do
  5. how much risk to take
  6. synthesis
I · The model

CAPM: an elegant theory, weak evidence

The Capital Asset Pricing Model (CAPM) became the standard for the cost of equity not because its assumptions are realistic, but because it created a disciplined language about systematic risk. Criticism of it has two axes.

Theoretical Roll (1977)

The true “market portfolio” would include all the wealth in the world – and it is unobservable. What is tested is therefore not the model itself but the suitability of the market index as an approximation of the market portfolio.

Empirical Fama and French (1992)

The empirical success of CAPM is poor: the beta coefficient alone explains only a small part of the cross-sectional variation in asset returns.

I · The model

Three anomalies and the Lithuanian market

The size effect

The returns of small-capitalisation firms systematically exceed the predictions of CAPM.

(Banz, 1981)

The value effect

Firms with a high book-to-market ratio earn more than CAPM predicts.

(Fama and French, 1992)

The momentum effect

Assets that have done well recently tend to keep doing well.

(Jegadeesh and Titman, 1993)
large, liquid marketsCentral and Eastern Europe (CEE)

A multiscale test of CAPM in three CEE markets: in markets of small capitalisation and low liquidity the explanatory power of the model is smaller still, and pricing is additionally affected by illiquidity, market segmentation and institutional factors (Dajčman et al., 2013).

For a Lithuanian firm the limits of CAPM are not a theoretical remark but an everyday valuation problem. How it is done – section 3.1.5.

I · The model · a methodological conclusion

A tool for thinking, not a truth

CAPM is not “a truth about the world” but a normative model that allows one to think in a structured way about the relationship between risk and return.

ad hoc additions

In practice CAPM is supplemented by a country premium, a size premium, a liquidity adjustment and other ad hoc additions, which partly compensate for the limitations of a single-factor model (Chapter 11).

The limits of the model show that the ontology of risk cannot be reduced to β alone.

I · The model · the illusion of the normal distribution

Once in almost 14,000 years

The assumption of a normal (Gaussian) distribution is present in Markowitz’s portfolio theory, in CAPM and in Black–Scholes option pricing – in some directly, in others through empirical tests and risk measures.

probability of a deviation of more than 5σ in one direction2.87 · 10⁻⁷
→
trading days per year~250
→
such an event – once inalmost 14,000 years

In financial markets such events occur far more often than that. diagram, without numbers

This is not Mandelbrot’s number but a consequence of the assumption of normality: for price changes Mandelbrot (1963) proposed a stable Pareto distribution with infinite variance, in which “five standard deviations” has no meaning at all. The number is not a measure of risk but a test of the assumption.

I · The model

Model risk

Model risk – an error arising not from reality itself but from the form in which it is represented.

The plan is mathematically tidy yet ontologically fragile: if the model has no place for an extreme scenario, it systematically underestimates the need for:

In 2008 risk management models based on the assumption of a normal distribution showed that banks’ portfolios were safe – for as long as that assumption held.

Quantitative risk models are necessary but not sufficient: they are supplemented by stress testing and scenario analysis covering even the “impossible” scenarios (Chapter 4).

I · The model · the Lithuanian evidence

2022: the end of an assumption

Average annual inflation on the harmonised index of consumer prices in 2022 (Bank of Lithuania, 2021, 2023b; Ministry of Finance of the Republic of Lithuania, 2021)

The deviations – about 13.8 and 14.9 percentage points.
A caveat. The energy price shock came after both forecasts were published, so this is a single shock year rather than a typical deviation – and it is no proof that these institutions forecast badly.

The deviation is not a “five-sigma event” that the model would have classed as impossible, but the end of the assumption on which the model rested. In a business plan an assumption is worth writing down together with the condition whose change makes it void (Chapter 2).

II · The person

When the person errs

Prospect theory (Kahneman and Tversky, 1979) showed that people’s assessment of risk departs systematically from the rational model. For business planning seven cognitive biases are particularly important.

II · The person · 1 of 7

Overconfidence

“I am 90 % certain.”

Managers’ 90 % confidence intervals contain the true value in only about 50 % of cases (Russo and Schoemaker, 1992).

  • overestimation of one’s abilities
  • overplacement of one’s position relative to others
  • overprecision – which directly produces confidence intervals that are too narrow

In business planning: over-optimistic revenue forecasts and ranges of risk that are too narrow.

II · The person · 2–4 of 7

The past, vividness and the first number

2Loss aversion and the sunk cost fallacy

Once a project has incurred losses, managers tend to invest further in the hope of “recouping”, even where the rational decision would be to stop. This matters most in long-term investment projects (Chapter 10).

3The availability heuristic

Risks that are more easily recalled – recently experienced, vivid, emotionally affecting – are judged more probable. After a well-known cyber incident the IT security budget may grow disproportionately while latent supply chain risk goes unnoticed.

4Anchoring

Initial information – even when unrelated – influences the final decision disproportionately. In business valuation the first price offered “anchors” the negotiation and shapes the range of expectations (Tversky and Kahneman, 1974).

II · The person · 5–6 of 7

Groupthink and herd behaviour

Groupthink

The strong unanimity of a group suppresses critical thinking and the consideration of alternatives (Janis, 1972). Conformist boards of directors and investment committees may systematically underestimate strategic risks.

Herd behaviour

Decision-makers follow others in the belief that they have better information – an informational cascade arises (Bikhchandani, Hirshleifer and Welch, 1992): each individually rational decision becomes collectively irrational.

The reputational dimension: it is often safer for managers to be wrong together with everyone else than to be right alone – which reinforces conformity in investment decisions.

II · The person · herd behaviour and bubbles

The five stages of a bubble

Herd behaviour is the principal mechanism by which bubbles form. In Manias, Panics, and Crashes Kindleberger (1978) described the evolution of bubbles in a five-stage model (Kindleberger and Aliber, 2005).

  1. 1 · Displacement

    A new technological or economic factor creates initial opportunities

    accession to the EU in 2004 and a sharp rise in the availability of credit

  2. 2 · Boom

    Prices rise, optimism grows, more and more participants join

    the expansion of credit

  3. 3 · Euphoria

    A loss of rationality – “this time it’s different”

    the expectation that prices would keep rising

  4. 4 · Profit taking

    Experienced participants begin to sell

    the realisation of profit

  5. 5 · Panic

    Mass selling, a collapse in prices

    the sudden fall of 2008–2009

Tulip mania (1637), the dot-com bubble (2000), the property bubble (2008): the model recurs, only the object of the bubble changes.

The business plans drawn up during the Baltic cycle rested on the assumption of continued price growth – not because their authors were poor analysts, but because the assumption seemed confirmed by several years of data. A bias enters a plan as an unquestioned assumption.

II · The person · 7 of 7

The planning fallacy

The planning fallacy: the duration and the cost of projects are systematically underestimated because they are assessed from an inside rather than an outside point of view (Kahneman and Lovallo, 1993).

Nine out of ten megaprojects exceed their budget. The average overrun in real terms:

Flyvbjerg (2014, p. 9); IT – Flyvbjerg and Budzier (2011)

One in six IT projects deviates so severely that its costs are exceeded by an average of 200 % (Flyvbjerg, 2014, p. 10).

II · The person · recognition

Spot the bias in the plan

A hypothetical case · section 3.4

“HealthAI”, a private limited company

A Vilnius start-up is preparing a business plan for a venture capital fund. Four observations in that plan deserve a closer reading.

    Which bias?

    “5 % is not a forecast but an aspiration”: the trace of overconfidence in a plan is not the number itself but the absence of any support for it.

    III · The organisation

    When the organisation errs

    the owner

    The agency problem (Jensen and Meckling, 1976): hired managers and owners have different interests in risk.

    Too much risk – when compensation depends on short-term results (bonuses).

    Too little risk – when one’s job depends on avoiding “mistakes”.

    the hired manager

    Organisational optimism (Kahneman and Lovallo, 1993):

    • the initiators of projects have a personal interest in presenting optimistic forecasts;
    • decision-makers would like projects to succeed;
    • organisational culture often punishes “pessimism”.

    Risk management must therefore be institutionalised rather than left to an individual manager’s judgement:

    formalised processesan independent risk functionboard oversight
    IV · What to do · debiasing

    Which remedy against what

    Structural debiasing strategies:

    Problem

    Remedy

    Choose a problem on the left, then a remedy on the right.

    Stress testing matters most for organisations dependent on financing, supply chains and the stability of the regulatory environment; it should cover not only the direct impact of a shock but also its cascading consequences (the cascading of risks – section 3.1.2; the methodology – Chapter 4).

    V · How much risk to take

    How much risk one may want

    Risk appetite

    The organisation’s general readiness to assume risk in pursuit of its objectives – a strategic, board-level decision.

    Risk tolerance

    The acceptable variation of outcomes for a particular objective or process.

    Risk capacity

    The maximum risk the organisation can assume without facing an existential threat.

    diagram

    The rule: appetite ≤ capacity

    Principle 7 of the COSO Enterprise Risk Management (ERM) framework requires the appetite to be defined (COSO, 2017, p. 10), but does not prescribe the form. The examples below are illustrative and are not COSO’s text:

    Quantitative “The acceptable maximum annual fluctuation of profit is ±15 % from plan.”Qualitative “We shall not operate in countries whose corruption index is below 40 out of 100.”

    In Lithuanian small and medium-sized enterprises (SMEs) risk appetite is most often not formalised and depends on the owner’s personal position – which gives flexibility but creates the risk of inconsistency and subjectivity.

    Synthesis

    Two perspectives – one navigation

    DimensionThe objective perspectiveThe subjective perspective
    The nature of riskMeasured dispersionPerception and interpretation
    Principal measuresσ, β, Value at Risk (VaR)Behavioural biases, the reference point
    StrengthFormal comparisons, the pricing of capitalA realistic description of decision-making
    WeaknessThe fragility of assumptions, the illusion of precisionHard to formalise, subjective
    Field of applicationPortfolio management, the discount rateRisk culture, decision processes

    Quantitative models alone – the psychological and institutional dimensions of risk are missed.

    Intuition alone – there is no way of comparing alternatives in a structured way.

    Effective risk management is a continuous navigation between the two paradigms: quantitative models as a structural support, behavioural insights as a corrective mechanism.

    For discussion · question 3.12. Find a publicly available business plan, identify at least three possible cognitive biases in it and suggest how its authors could reduce them.

    APA 7 · the works cited in section 3.1.3

    References

    Banz, R. W. (1981). The relationship between return and market value of common stocks. Journal of Financial Economics, 9(1), 3–18.

    Bikhchandani, S., Hirshleifer, D., & Welch, I. (1992). A theory of fads, fashion, custom, and cultural change as informational cascades. Journal of Political Economy, 100(5), 992–1026. https://doi.org/10.1086/261849

    COSO. (2017). Enterprise Risk Management – Integrating with Strategy and Performance. Committee of Sponsoring Organizations of the Treadway Commission.

    Dajčman, S., Festić, M., & Kavkler, A. (2013). Multiscale test of CAPM for three Central and Eastern European stock markets. Journal of Business Economics and Management, 14(1), 54–76. https://doi.org/10.3846/16111699.2011.633097

    Fama, E. F., & French, K. R. (1992). The cross-section of expected stock returns. The Journal of Finance, 47(2), 427–465.

    Flyvbjerg, B. (2006). From Nobel Prize to project management: Getting risks right. Project Management Journal, 37(3), 5–15.

    Flyvbjerg, B. (2014). What you should know about megaprojects and why: An overview. Project Management Journal, 45(2), 6–19. https://doi.org/10.1002/pmj.21409

    Flyvbjerg, B., & Budzier, A. (2011). Why your IT project may be riskier than you think. Harvard Business Review, 89(9), 23–25.

    Janis, I. L. (1972). Victims of Groupthink: A Psychological Study of Foreign-Policy Decisions and Fiascoes. Houghton Mifflin.

    Jegadeesh, N., & Titman, S. (1993). Returns to buying winners and selling losers: Implications for stock market efficiency. The Journal of Finance, 48(1), 65–91.

    Jensen, M. C., & Meckling, W. H. (1976). Theory of the firm: Managerial behavior, agency costs and ownership structure. Journal of Financial Economics, 3(4), 305–360.

    Kahneman, D., & Lovallo, D. (1993). Timid choices and bold forecasts: A cognitive perspective on risk taking. Management Science, 39(1), 17–31.

    Kahneman, D., & Tversky, A. (1979). Prospect theory: An analysis of decision under risk. Econometrica, 47(2), 263–291.

    Kindleberger, C. P. (1978). Manias, Panics, and Crashes: A History of Financial Crises. Basic Books.

    Kindleberger, C. P., & Aliber, R. Z. (2005). Manias, Panics, and Crashes: A History of Financial Crises (5th ed.). Wiley.

    Klein, G. (2007). Performing a project premortem. Harvard Business Review, 85(9), 18–19.

    Langley, P. (2013). Anticipating uncertainty, reviving risk? On the stress testing of finance in crisis. Economy and Society, 42(1), 51–73. https://doi.org/10.1080/03085147.2012.686719

    Bank of Lithuania. (2021). Macroeconomic projections (December 2021). https://www.lb.lt/

    Bank of Lithuania. (2023b). Annual report (2022). https://www.lb.lt/

    Ministry of Finance of the Republic of Lithuania. (2021). Economic development scenario for 2021–2024. December 2021. https://finmin.lrv.lt/

    Mandelbrot, B. B. (1963). The variation of certain speculative prices. The Journal of Business, 36(4), 394–419.

    Roll, R. (1977). A critique of the asset pricing theory's tests Part I: On past and potential testability of the theory. Journal of Financial Economics, 4(2), 129–176.

    Russo, J. E., & Schoemaker, P. J. H. (1992). Managing overconfidence. Sloan Management Review, 33(2), 7–17.

    Schwartz, P. (1991). The Art of the Long View: Planning for the Future in an Uncertain World. Currency Doubleday.

    Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185(4157), 1124–1131.

    Rakštys, R. (2026). Chapter 3. Business risk and profitability (English translation of v1.15.3, 2026-10-31). Verslo planavimas ir vertinimas [Business planning and evaluation]. Vytautas Magnus University, Agriculture Academy. https://rakstys.eu/studijos/verslo-planavimas-ir-vertinimas/en/skyriai/ch03/ · CC BY-NC-ND 4.0

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